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Last Updated: January 5, 2026

DermaSpa RX (“we,” “our,” or “us”) operates this website and online store (the “Services”) to provide customers with a secure, informative, and curated skincare experience. DermaSpa RX is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, interact with, or make a purchase through our Services, or otherwise communicate with us.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact Information
    Name, billing and shipping address, email address, phone number

  • Order & Transaction Information
    Products viewed or purchased, order history, payment confirmations, returns or exchanges

  • Payment Information
    Payment details are processed securely by Shopify and its payment processors. DermaSpa RX does not store full credit card numbers.

  • Account Information
    Account credentials, preferences, and settings (if applicable)

  • Communications
    Emails or messages you send to us, including customer support inquiries

  • Device & Usage Information
    IP address, browser type, device identifiers, pages viewed, and interactions with our website

How We Collect Information

We collect personal information from the following sources:

  • Directly from you when you place an order, subscribe to emails, contact us, or interact with our website

  • Automatically through cookies and similar technologies when you browse our site

  • Service providers that support our operations, including Shopify, Klaviyo, and Google Analytics

How We Use Your Personal Information

We use your personal information only for legitimate business purposes, including:

Providing & Operating the Services

  • Processing orders and payments

  • Shipping products and handling returns

  • Communicating about your orders or account

  • Maintaining site functionality and security

Email Communication & Education

  • Sending order confirmations and transactional messages

  • Sending educational and marketing emails related to DermaSpa RX products, skincare guidance, and brand updates

  • Managing email preferences through our email service provider (Klaviyo)

We do not sell personal information and do not use customer data for third-party advertising campaigns at this time.

Site Performance & Analytics

  • Understanding how visitors use our website

  • Improving usability, content, and performance

  • Monitoring site traffic and engagement through Google Analytics

Cookies & Analytics

We use cookies and similar technologies to operate our website and analyze usage.

Google Analytics helps us understand how visitors interact with our site. This information is aggregated and used for performance insights only.

You can control or disable cookies through your browser settings.

How We Share Personal Information

We may share personal information only in the following limited circumstances:

  • With Shopify, to host and operate our online store

  • With service providers who assist with:

    • Payment processing

    • Email communications (Klaviyo)

    • Website analytics (Google Analytics)

    • Shipping and fulfillment

  • When required by law, regulation, or legal process

  • In connection with a business transaction, such as a merger or acquisition

We do not sell personal information or share it for cross-context behavioral advertising.

Relationship with Shopify

Our store is hosted on Shopify Inc., which collects and processes personal information as necessary to provide the Services. Information submitted through our website is transmitted to Shopify and may be processed in countries outside your jurisdiction.

To learn more, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Children’s Privacy

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

Data Security & Retention

We take reasonable measures to protect personal information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary to:

  • Fulfill orders and provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request correction or deletion

  • Request portability

  • Opt out of marketing emails

You may unsubscribe from marketing emails at any time using the link in our emails. Transactional emails will still be sent as necessary.

Requests can be submitted using the contact details below. Identity verification may be required.

International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on appropriate legal safeguards, including Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: drasarch@parkway10.com
Mailing Address:
DermaSpa RX
3701 S Clarkson St #400
Englewood, CO 80113
United States

For purposes of applicable data protection laws, DermaSpa RX is the data controller of your personal information.